PRIVACY POLICY
How Foshan Kosmo Industrial Co., Ltd. handles information when you browse this website or contact us about a manufacturing project.
Who is responsible
Foshan Kosmo Industrial Co., Ltd. is responsible for the personal information described in this policy. Address: No. 10A, No. 26 Chuangye 1st Road, Yundonghai Subdistrict, Sanshui District, Foshan, Guangdong Province, China. Privacy enquiries: sales@kosmoindustrial.com.
Information we process
When you contact us, we process your name, country, email address, WhatsApp number, optional company name, message and files you choose to provide. The server also processes technical connection information needed to deliver the site and protect the enquiry service. Form information is transmitted only when you submit it. If online submission is unavailable, the form does not deliver an enquiry; you can contact us directly.
Purposes and legal grounds
We use enquiry information to assess requirements, prepare a quotation and communicate with you about your project. Depending on the circumstances and applicable law, processing is based on steps you request before a contract, performance of a contract, consent or legal obligations. Where GDPR applies, legitimate interests may support proportionate business correspondence and service security. Acknowledging this policy is not consent to marketing. No automated decisions with legal or similarly significant effects are made by this enquiry service.
Drawings and attachments
Provide only files and details needed to discuss the project. Avoid identity documents, sensitive personal information and third-party personal data unless strictly necessary and you are entitled to share it. Submitted drawings are used for enquiry assessment and project communication. The website does not publish uploaded files or make them publicly downloadable.
Service providers and international processing
Authorised personnel and hosting, IT and email service providers may process information where needed to operate the service and respond to you. We do not sell personal information. KOSMO operates in China; contacting the company may involve processing there. Where a regulated international transfer occurs, the applicable legal requirements and safeguards must be satisfied, including separate notice or consent when required. Contact us for information about recipients and applicable transfer arrangements.
Retention and security
The website does not maintain an enquiry register or permanently store uploaded attachments. Submitted information and files are forwarded to the responsible employee through Telegram and remain in that correspondence. We retain correspondence only as needed to handle the enquiry, fulfil agreed obligations and meet applicable requirements. Access is limited to authorised personnel. You may request deletion using our contact details.
Your rights and contact
You may request access, a copy, correction or deletion of personal information, and withdraw consent where processing relies on it. Restriction, objection and portability rights may also apply under applicable law. Send a request to sales@kosmoindustrial.com, describing the information and action requested; we may ask for proportionate identity verification. We respond within the time required by applicable law. You may also complain to the competent personal information or data protection authority. Withdrawing consent does not invalidate prior lawful processing.
Cookies, external links and updates
With your permission, Google Analytics and Yandex Metrica use cookies to measure visits, traffic sources and successful enquiries. Analytics scripts load only after consent. You can withdraw consent using Analytics settings at the bottom of every page. Your choice is saved locally in your browser. These services process technical data, including IP addresses, under their own privacy policies and may process data outside your country. We do not send form contents, contact details or files to analytics. Session recording and ad personalisation are disabled. Social links open external services governed by their own policies. Updated: 9 September 2026.